We help healthcare providers streamline complex administrative and financial workflows through intelligent AI, automation and practical technology solutions.
Flagship product: ClaimTrustAI ↓ AI receptionist: CallTrustAI ↓AI-Powered Healthcare Claims Reasoning & Validation
ClaimTrustAI™ is an AI-powered healthcare claims reasoning platform designed to help healthcare providers review insurance claims before submission. Through document intelligence, coding validation, coverage analysis and financial assessment, it helps identify potential issues and provides actionable findings to support claims teams.
ClaimTrustAI™ applies retrieval-augmented generation and multi-stage agentic workflows to claims validation and analysis.
Each claim moves through a series of review stages, with the findings brought together for your claims team.
Reads claim forms and supporting documents, including scanned files, and extracts the information needed for review.
Checks diagnosis codes against the supporting documentation and flags codes that appear inconsistent or unsupported.
Reviews the claim against the applicable coverage terms and highlights items that may fall outside them.
Calculates the claim amounts and checks the financial figures for inconsistencies before submission.
Brings the findings together into clear, actionable recommendations for the claims team.
Every finding is presented to a claims professional for review. ClaimTrustAI™ supports decisions; your team makes them.
ClaimTrustAI™'s recommendations support human review. They do not guarantee insurer approval and do not constitute clinical decisions.
AI Voice Receptionist for Hospitals & Clinics
CallTrustAI™ answers every patient call instantly, 24/7, in Arabic and English. It books appointments directly in your hospital's appointment system and hands the call to your staff whenever a human is needed. No queues, no hold music, no missed calls.
Patients keep calling the same hospital number. CallTrustAI™ connects to Avaya, Cisco and other standard phone systems, and every customer gets its own private installation.
CallTrustAI™ works beyond healthcare too. See the full product →
Short, warm and natural. Handles callers who mix Arabic and English, and lets them interrupt at any time. You choose its name, greeting, voice and tone.
Finds the right clinic and doctor, reads every detail back, and books only after the caller confirms. Works with your hospital system, or Google Calendar for clinics without one.
Asks the reason for the visit and a few short questions, then produces a structured pre-visit report. It never diagnoses and never recommends treatment.
Its own server, database and encryption key for every customer, on your premises or a dedicated server we manage. Patient details are masked in logs and every change is audited.
Watch live calls with a live transcript, search call history, and change any setting without a restart. Supports multiple branches and role-based access.
Read-back before booking, emergency handling and no medical advice are built into the product. Callers are told at the start that they are speaking with an AI assistant.
Our initial focus is the GCC, starting with Qatar, the UAE and Saudi Arabia.
Hospitals and hospital groups
Healthcare networks
Clinics and medical centers
Revenue-cycle and insurance-claims departments
Automate the collection and processing of administrative documents and data.
Learn more →Replace manual handoffs in approval chains and back-office processes.
Learn more →Help leadership and teams adopt AI with confidence.
Learn more →See everything TheFlowMinds delivers.
View services →Discover how ClaimTrustAI™ could support your healthcare organization's claims operations.
