CallTrustAI™ is an AI voice receptionist that answers your callers instantly, 24/7, books appointments directly in your booking system, and hands the call to your team whenever a human is needed.
What it does ↓ Use cases by industry ↓AI Voice Receptionist for Any Organization That Takes Calls
CallTrustAI™ answers every call immediately, day and night, in Arabic and English. It books appointments directly in your booking system, offering only real available slots, and transfers the call to your team with a summary whenever a human is needed. No queues, no hold music, no missed calls.
Callers keep dialling the same number. CallTrustAI™ connects to Avaya, Cisco and other standard phone systems, and every organization gets its own private installation. Each deployment is delivered as a project and configured to your rules.
Short, warm and natural. Handles callers who mix Arabic and English, and lets them interrupt at any time. You choose its name, greeting, voice and tone.
Reads every detail back and books only after the caller confirms. Works with your existing booking system, or Google Calendar if you don't have one.
Transfers the call when the caller asks or when it can't help, and passes a call summary along. If the AI service is ever unavailable, calls go straight to your team.
Connects to Avaya, Cisco and other standard phone systems via SIP trunk. Your number stays the same.
Its own server, database and encryption key for every organization, on your premises or a dedicated server we manage. Personal details are masked in logs and every change is audited.
Watch live calls with a live transcript, search call history, and change any setting without a restart. Supports multiple branches and role-based access.
A few examples of how organizations can put CallTrustAI™ to work. Every deployment is configured to your services, booking rules and tone.
For example: hotels, restaurants and travel agencies
Answer reservation calls around the clock, book directly into your booking system and pass special requests to your team with a summary.
For example: agencies, developers and property managers
Book property viewings and site visits, and pass interested callers to the right agent.
For example: dealerships and service centres
Book service appointments and test drives without putting callers on hold.
For example: hospitals, clinics and medical centres
Answer patient calls, find the right clinic and doctor, and book in the hospital's appointment system. It prepares a structured pre-visit report, flags emergencies straight away, and never diagnoses or recommends treatment. See the healthcare use case →
For example: consultancies, legal offices and maintenance companies
Book consultations and service visits, and route urgent calls straight to a person.
For example: training centres and schools
Book visits and assessments, and serve Arabic- and English-speaking callers without a wait.
Our initial focus is the GCC, starting with Qatar, the UAE and Saudi Arabia.
Organizations with high call volumes
Teams that miss calls after hours
Businesses serving Arabic- and English-speaking callers
Multi-branch organizations
Automated follow-ups, reminders and broadcasts across email and messaging channels.
Learn more →Replace manual handoffs in approval chains and back-office processes.
Learn more →ClaimTrustAI™ and CallTrustAI™ for healthcare providers.
Learn more →See everything TheFlowMinds delivers.
View services →Book a call to see how CallTrustAI™ could answer, book and route calls for your organization.
